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LAPFCU’s Coronavirus Information Center

WE’RE IN THIS TOGETHER

 


Los Angeles Police Federal Credit Union stands firm in its commitments to serve as a trusted partner and to improve the financial wellbeing of the law enforcement community, even in the face of the rapidly unfolding COVID-19 pandemic. We are striving to provide solutions and assistance to our members during this challenging time. This includes offering options for managing your finances remotely, taking the necessary steps to promote the safety of our members and employees, and implementing programs that provide financial relief.

Read our Chair and CEO October Dispatcher Newsletter Message

Read our Chair and CEO July Dispatcher Newsletter Message

Read our Chair and CEO April Dispatcher Newsletter Message

Announcements – October 29, 2020

• Out of an abundance of caution, we have temporarily closed our Van Nuys branch while we disinfect and deep clean it per CDC guidelines. The Van Nuys branch ATM and limited drive up services in our parking lot remain available.

• Watch our recent webinar on Managing Finances During Tough Times recorded on July 22.

• Because staying at home limits opportunities to perform debit card transactions, we are not requiring members to perform a minimum of 10 monthly debit card transactions in order to qualify for November monthly Performance Checking or Cash Back Checking rewards. See full account details here.

• We are reopening our Santa Clarita branch on June 8, with regular business hours 9 a.m. to 5 p.m., Monday through Friday. Please read our in-branch safety guidelines below.

View the recording of our free April 22 webinar on Managing Your Finances During COVID-19.

• We are allowing qualified members to defer their consumer loan payments for two months. See details.

• Qualifying LAPFCU Visa credit cardholders may skip their minimum monthly payments for April and May. Please note that finance charges will continue to accrue.

• We will work on an individual basis with members who request to make early withdrawals from share certificate accounts due to Coronavirus-related issues.

Branch Access

Our Van Nuys branch is temporarily closed. All other branches are currently open during regular business hours, and we are frequently deep cleaning all LAPFCU facilities. Please note the following requirements for visiting our branches. Thank you for your cooperation and understanding.

• We ask that you do not enter our branches if you are showing any symptoms of respiratory illness, including fever or cough

• Please wear a face covering at all times when inside

• Please maintain a minimum distance of 6 feet from others

• We have limited the number of members who may be inside a branch at one time. Signs indicating maximum occupancy are posted at entryways

ATM Access

With many police station lobbies closed to the public, it may be difficult to access some of our ATMs. So, we are also temporarily waiving fees for using out-of-network ATMs. Please use our app to click here to locate your nearest CO-OP ATM.

Remote Banking Options

We have numerous ways you can bank with us from the comfort and safety of home.

Mobile banking with our free app, available from all major app stores
Online banking using your desktop PC or any device
CODE 3 touchtone banking at (877) 695-2732
• Call us at (877) 695-2732 or chat with us online
• Online loan applications and account opening

Assistance

LAPFCU has several potential solutions for members facing financial difficulty in these unprecedented times. Options may include:

• Loans
• Refinancing and debt consolidation
• Loan and credit card payment deferrals; please call us to see if you qualify
Investment services for questions and concerns about retirement and financial planning
Free financial counseling including help with budgeting and debt plans

Resources

• Learn more about the IRS economic impact payment on our Stimulus Payment FAQs blog.
8 Ways to Thrive During the Stay-At-Home Order
• Read up on the latest Coronavirus scams and increased phishing attacks and learn how to protect yourself on our blog.
• Information on the CARES Act and how it impacts you

Events

Check our upcoming events here. Some LAPFCU events have been postponed, including pre-owned car sales and in-person financial education workshops.

Safe and Sound

LAPFCU is a safe, sound, and stable financial institution. We are well-capitalized, recently surpassing $1 billion in assets. Moreover, each individual LAPFCU deposit account is federally insured up to $250,000, backed by an additional $250,000 in private insurance.