Due to our recent system upgrade, recurring transfers to/from another financial institution will no longer process as scheduled.
To avoid any interruptions in payments, please re-add your recurring transfers in online banking now. Use the steps below.
TO CANCEL A TRANSFER TO/FROM ANOTHER FINANCIAL INSTITUTION:
1) Log in to online banking.
2) Click the Transfers tab at the top of the page and select Outside Account or Person.
3) Choose Transfer Between My Accounts.
4) Click the Activity tab and select the Cancel Transfer button to cancel all remaining transfers.
5) When the Cancel Remaining Transfers Confirmed message appears, click Done.
TO ADD A TRANSFER TO/FROM ANOTHER FINANCIAL INSTITUTION:
1) Log in to online banking.
2) Click the Transfers tab at the top of the page and select Outside Account or Person.
3) Choose Transfer Between My Accounts.
4) Complete the required fields in the Create Transfer form and click Confirm upon review.
5) You will be prompted to enter your PIN to continue.
If you have updated your scheduled recurring transfers since October 3, 2022, no action is required.
We apologize for any inconvenience this may cause. If you have questions, please call us at (877) 695-2732. Thank you for being part of law enforcement’s premier financial services provider.