AI Tools and Financial Privacy

Remember: Do not share passwords, account details, and financial documents with AI tools. Review privacy settings before sharing information. Verify unexpected messages and AI-generated financial advice.

STAY SECURE WHILE USING AI TOOLS

AI tools can help write, translate, answer questions, and create images. They also rely on information you provide. Depending on the tool and your privacy settings, information you enter may be stored, reviewed, or used to improve the service.


BEST PRACTICES FOR USING AI TOOLS

When using AI tools (chatbots, writing assistants, image generators, voice tools, browser extensions) and apps with AI features:

  • Review permissions and privacy connections. Check which information it can access and what actions it can take.
  • Choose read-only access when available.
  • Revoke the tool’s access when you no longer use it.

Keep Private Information Out of AI Tools

Never enter or upload:

  • Your LAPFCU username, password, PIN, or one-time verification code
  • Account numbers, debit or credit card numbers, security codes, or loan details
  • Your Social Security number, date of birth, driver's license, or other identifying information
  • Account statements, tax returns, pay stubs, bills, or other financial documents
  • Photos of your cards, checks, IDs, or other documents that show personal information

CHECK PRIVACY SETTINGS BEFORE YOU USE AN AI TOOL

Read the service’s privacy policy and review its data controls. Look for options to limit chat history, data sharing, or use of your information to help improve service. Avoid entering personal details, even when a tool offers private or temporary chats.

Use reputable services from official app stores or websites. Review requested permissions before installing an app or browser extension. Remove access you no longer need.

VERIFY MESSAGES, CALLS, AND AI-GENERATED ADVICE

AI tools can produce inaccurate answers. Check financial, tax, legal, and security information with a trusted source before acting on it.

Scammers also use AI to create convincing emails, texts, phone calls, and videos. Verify unexpected requests for money or account information through a phone number or website you already trust. Don’t rely on contact details in an unexpected message.

LAPFCU will never ask you to share your password, PIN, or one-time identification code.

IF YOU SHARED SENSITIVE INFORMATION WITH AN AI TOOL:

  1. Contact LAPFCU at (877) 695-2732. If you suspect fraud report it as soon as possible.
  2. Change any affected passwords. Use a unique password for each account.
  3. Lock your LAPFCU card in Card Controls and report a lost or compromised card.
  4. Review recent transactions and account alerts for activity you don’t recognize.
  5. If you shared identity documents or your Social Security number, review your credit reports and consider placing a fraud alert or credit freeze.

LAPFCU is a full service financial services provider for sworn and civilian law enforcement professionals of federal, state, county, and city agencies and their family members in Southern California.