Contact Us

24/7 banking support

Get important account information

Find LAPFCU and CO-OP Shared Branches or ATMs

CALL US 24/7

Member Support: (877) 695-2732
Outside the U.S.: (818) 787-6520 (Monday - Friday, 8 a.m. - 5 p.m. Pacific Time)

MESSAGE US SECURELY

Chat with us via mobile or online banking.

VISIT A BRANCH

Stop by an LAPFCU branch or a CO-OP® Shared Branch nationwide.

FIND AN ATM

Use one of more than 30,000 CO-OP® ATMs across the country.

GENERAL COMMUNICATION

This form is for general comments and feedback. DO NOT INCLUDE SENSITIVE INFORMATION, such as your account or member number, Social Security number, card number, PIN, or password. 

For account-specific requests, log in to mobile or online banking or call (877) 695-2732.

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MAILING ADDRESS

LAPFCU 

P.O. Box 10188

Van Nuys, CA 91410

Book your free online appointment to video chat with a helpful LAPFCU associate about membership, loan applications, updating accounts, and more.

Locate the nearest LAPFCU branch or one of thousands of surcharge-free CO-OP ATMs and Shared Branches nationwide.

322078493 (use for direct deposit, electronic payments, wire transfers)

Academy

1880 Academy Drive
Los Angeles, CA 90012
8:00 A.M. – 5:00 P.M. Monday – Friday

Brewer

5651 W. Manchester Ave.
Los Angeles, CA 90045
8:00 A.M. – 5:00 P.M. Monday – Friday

Santa Clarita

19195 Golden Valley Road
Santa Clarita, CA 91387
9:00 A.M. – 5:00 P.M. Monday – Friday

Van Nuys

16150 Sherman Way
Van Nuys, CA 91406
8:00 A.M. – 5:00 P.M. Monday – Friday

ACTION

DEBIT CARD

CREDIT CARD

Activate/Change PIN

Domestic (866) 762-0558

International (501) 588-7531

Activate (888) 691-8661

Change PIN (888) 891-2435

Dispute Resolution/Fraud Claim

(866) 484-2254

(888) 514-1341

Report Lost or Stolen Card

(888) 241-2510

(888) 514-1341

Report Damaged/Worn Card

(877) 695-2732

(877) 695-2732

If your issue remains unresolved, complete this form to request a review by an independent third-party committee. You may also mail the information to:

LAPFCU Supervisory Committee

P. O. Box 14452

Van Nuys, CA 91409

We give back

Community Involvement

Actively supporting the law enforcement communities we serve.

LAPFCU is a full service financial services provider for sworn and civilian law enforcement professionals of federal, state, county, and city agencies and their family members in Southern California.